EMERYVILLE & THE EAST BAY · IN-PERSON OR REMOTE

Your Personal Tech Ally

Hassle-free, one-on-one tech support for individuals and home-based businesses. No call center, no script — just a real person who explains things in plain English and sticks around until it's actually fixed.

Same person, every visit

Bay Area & remote nationwide

Plain-English explanations

See How It Works
See How It Works
Book a Session
Book a Session

Based in Emeryville, CA · Serving individuals & home-based businesses across the Bay Area & East Bay · In-person and remote sessions available

Three steps, no surprises

Every session follows the same simple path, whether it's a five-minute password reset or an afternoon spent untangling your home network.

THE PROCESS

Reach Out

Book a time online or send a quick message describing what's going on.

We Meet

Remote screen-share or in-person, whichever's easier for you.

It’s Fixed

You get a plain-English rundown of what happened, so it’s a little less scary if it comes up again

Start The Process

Services

Eight ways I keep your tech out of your way .

WHAT I FIX

Passwords & Security

  • Regain account access

  • Password management

  • Recover from a hack or scam

  • Improve account security

Cloud Support

  • Setup, training & troubleshooting

  • iCloud

  • Google Workspace

  • Office365

Email

  • Organization

  • Space reduction

  • Device setup & sync

  • Migrations & email forwarding

Scams, Viruses & Malware

  • Fix popups & broken search bars

  • Recover from a scam

  • Suspicious notifications & emails

Storage Management

  • Reclaim hard drive space

  • Reduce “other” data

  • Personal cloud storage

Printer Support

  • Setup

  • Software & firmware issues

  • Wireless & network printing

Domains & Websites

  • Domain setup & transfer

  • Email integration

  • Website design support & editing

App Support

  • Photoshop

  • Lightroom

  • Microsoft Office

  • General app support

Don’t see your issue on the list? It’s probably still something I can help with.

Just Ask

Remote Screen-Share
Or Right At Your Table

Plenty of clients are perfectly happy hopping on a screen-share. Just as many would rather I sit down next to them with a cup of coffee. Both get the same patient, unhurried attention — there's no "easy" way that gets less of my focus.

✓ No jargon — I'll explain it the way I'd explain it to my own family

✓ Take-home notes for anything you'll want to remember later

✓ Happy to loop in a family member on the call if that's helpful

HOWEVER YOU’RE COMFORTABLE

Book However Works For You →

WHERE I WORK

Service area

Based in Emeryville, I'm regularly in these Bay Area communities for in-person visits. Anywhere else in the region — or the country — remote sessions work just as well.

  • Emeryville

  • Oakland/Alameda

  • San Leandro

  • Hayward

  • San Francisco

  • Daly City

  • Hillsborough

  • Milbrae

  • Sausalito

  • Mill Valley

  • San Rafael

  • Fairfax

  • Moraga

  • Orinda

  • Lafayette

  • Walnut Creek

  • Berkeley

  • El Cerrito

  • Richmond

  • San Pablo

Not seeing your city? Just ask — I travel further for the right project, and remote support isn't limited by geography at all.

Schedule Time Near You →

STRAIGHT FROM CLIENTS

Client Appreciation

Real reviews from real sessions - cycle through with the arrows to read more.

  • T. Mincey from Berkeley

    Chris Did A Great Job. We Got More Than We Expected. Would Recommend Him And Your Services. Very Happy To Have Found You Guys Because The Security We Now Have For Our Network.

  • D. Armon from Kensington

    I Really Like Working With Chris. He's Patient And Gives Clear Answers To My Many Questions. Techincally Very Sound and Knowledgable Guy. Highly Recommeded!

  • C. Meunier from El Cerrito

    We Were Completely Satisfied With Chris. He Was On Time, Personable, Knowledgeable, And Patient With The Technically Challenged. He Accomplished What We Wanted In Good Time.

  • C. Nordstrum from Piedmont

    Chris was very helpful! He contacted Comcast and helped me upgrade my wifi at reasonable rate which he negotiated. Got my mail app working. He explains things clearly and slowly.

  • D. Armon from Kensington

    Chris Was Terrific. Solved All My Issues, And He’s A Nice Guy To Boot. Helpful and explains every bit of the issues.

  • K. Johnson from San Leandro

    Chris Was Extremely Helpful. We Went Over My Computer Issues And He Told Me How I Could Trouble Shoot Them In The Future. I Appreciated His Attention To Detail.

  • J. Damonte from Berkeley

    Chris Was Very Helpful And Resolved Both Issues. He Is Professional And Customer Friendly. A Fine Young Man.

  • A. Davis from Richmond

    My Session With Chris Was Fantastic. He Helped Me Solve My Main Problems, But Just Having Him Here We Discovered A Slew Of Other Small Problems That Needed Solving And He Solved Those Too.

  • N. Franklin from Oakland

    Chris Did Amazing! He Was So Fast! We're Tech-Ish But Omgoodness That Was Sooo Much Easier.

Rates

No packages to decode, no hidden fees - just what a session costs.

STRAIGHFORWARD PRICING

IN-PERSON

$140

/HR

1-hour minimum

I come to you and we work from the comfort of your home or office. We can also meet in a public place if you prefer.

REMOTE

$25

/15min

We meet via Zoom and I can see and control your screen with your permission.

Billed in 15min increments

READY WHEN YOU ARE

Book a Session

Real-time availability, straight from my calendar — pick a time and place
and I’ll see you there.

Have a Question
Before You Book?

Send a message, check the FAQ, or just pick a time — whichever’s easiest.
I answer these myself, so you’re never stuck in a queue.

GET IN TOUCH

Common Questions

Wondering what a session actually looks like, or what happens if it turns out to be something bigger? Get the quick answers first.

View FAQ
View FAQ

About Me

Learn a little about me and my background and experiences.

About Me